LEOMINSTER_Rachael Hicks of Worcester was presented with the Cathe Madden Award as the outstanding Aging Services Access Point (ASAP) Case Manager for 2016. This prestigious award was presented to Rachael by the Home Care Aide Council at its 46th annual meeting on Tuesday, November 15, 2016, in Randolph, MA. The Home Care Aide Council is the professional association that represents the vendor agencies that employ home care aides across the state. Nominations for the Cathe Madden Award are made by staff of these agencies that have direct contact and working relationships with case managers employed by the 25 ASAPs in the Commonwealth. There were 12 ASAP case managers nominated for the award and Rachel was selected as the winner. Rachael has been employed by Montachusett Home Care Corporation (MHCC) of Leominster for just over two years. Gregory Giuliano, the Executive Director of MHCC said: “Rachael has been an outstanding employee throughout her tenure at the agency and this award is very much deserved. All of us at MHCC are very proud of her and pleased that her excellence was recognized”.
As an ASAP case manager, Rachael is responsible for determining the needs of frail elders who require home care or other community-based services to remain safely at home, developing care plans to address those needs and monitoring the implementation of these plans. Once the care plan is developed, the case is referred to one of the vendor agencies under contract to MHCC whose home care aides provide the direct care to the client. Services include, but are not limited to laundry, housework, personal care assistance, including dressing and bathing, grocery shopping and meal preparation. During the course of a case, ASAP case mangers and the home care aides work closely together to ensure the services provided are meeting the needs of the elder and that care plans and the scheduling of services are adjusted when necessary to respond to an elder’s changing needs.
Montachusett Home Care Corporation is a non-profit agency located in Leominster whose mission is to enable elders and disabled individuals to remain safely in their own home through the provision of appropriate services and to prevent unnecessary nursing home placements. Our agency serves 21 communities in north central Massachusetts. We can be reached at 978-537-7411.