Services

We offer a variety of caregiver and support services for elderly and disabled participants.

Home Care Services

Through our array of home care programs, we provide a variety of services to eligible elders including, but not limited to homemaking, personal care, home-delivered meals and health-related services to enable them to remain safely in their own home. We also offer consumer directed care options for elders and disabled persons in which the consumer is trained to hire and manage their own care providers. In addition, we provide a range of home and community-based services to disabled adults enrolled in both the Medicare and Medicaid programs.

Caregiver Support

Our Caregiver Coordinator is available to help caregivers of frail elders with counseling, information on available services, referrals to those services, a support group, and scholarships that provide needed support and relief to caregivers.

 

Adult Family Care

Matches elders and disabled adults 16 years of age and older with host families who provide a family-like environment, daily meals, and assistance with or supervision of daily personal care. Family members (except spouses) can be paid caregivers.

Supportive Housing

Supportive housing is public housing for elders and disabled individuals with on-site services, including a daily meal and 24 hour emergency care at an affordable cost.  We currently offer this program at three sites: Gardner, Fitchburg and Leominster.

Group Adult Foster Care

Provides daily personal care to individuals in need who reside in subsidized housing. Other home care services are provided as determined necessary for the person to reside safely in the community.

Congregate Housing

A shared living, but home-like environment, that offers privacy yet promotes opportunities for socialization. Residents are encouraged to live as independently as possible and yet, secure in knowing that home care services are available should they need assistance from others.

Personal Care Attendant

This program provides training and funding to enable elders and disabled persons to manage their own care by hiring and directing personal care aides.  This consumer directed model allows maximum independence.

Care Transitions Coaching

Our nursing and social work staff work with hospitals and nursing facilities to identify elders who are ready for discharge so their home care service needs can be met in a timely and effective manner once they return home. The purpose of this service is to prevent unnecessary hospital re-admissions and emergency department visits, prolonged nursing facility placements and other more costly interventions.

 

Long Term Care Options Counseling

Provides information to individuals, in need of long term care about the full range of options available to them.

Protective Services

For anyone 60 years of age or older who is physically, emotionally and/or sexually abused, financially exploited, neglected by a caregiver, or who is neglecting their own needs, MHCC will intervene to determine the extent of the abuse or neglect and provide services to eliminate or alleviate the problem. We also offer assistance to elders in other crisis situations

Information & Referral

Our certified Information & Referral Specialists are available by phone or in the office to answer questions, help solve problems and provide referrals to services. We have extensive information on local, regional, state, and national resources for elders, disabled persons and their caregivers.

Volunteer Programs

MHCC’s trained and supervised volunteers help people in many ways. The Money Management Program provides assistance to elders and disabled persons who need help in managing their finances by ensuring their bills are paid on time and their essential needs are met.  The Ombudsman Program advocates on behalf of nursing home and rest home residents to assure their care needs are met and that complaints regarding their care are resolved.  Our long-standing Volunteer Medical Escort/Companion Program provides companionship, telephone reassurance, shopping assistance and escorts to medical appointments for elders living in the community.

Options Counseling

This service provides persons in need of long term care services with information about the alternatives available to them so they can make informed decisions in choosing the services and supports that best meet their needs.  Our Options Counselors also provide assistance to elders and disabled persons in obtaining the long term care services and related supports that they choose.  This service is available without regard to income.

Healthy Living

These evidenced based programs provide information to help elders live healthier lifestyles and to more effectively manage their chronic health conditions and other health risks.  We have staff trained to teach several healthy living programs including Chronic Disease Self-Management, Chronic Pain Self-Management, Healthy Eating and Savvy Caregiver.  These programs consist of six weekly one and one half hour classes.

SHINE (Serving the Health Insurance Needs of Everyone)

The SHINE Program provides free health insurance information, counseling and assistance to elders and disabled persons receiving Medicare. Our trained counselors help Medicare recipients better understand their benefits under this program, as well as their other health insurance options.

Intensive Case Management

The purpose of this service is to break down resistance and other barriers which prevent elders with mental health issues from accepting needed home care services. This is accomplished by providing increased follow-up with these elders through additional home visits and telephone contacts in order to build trust and needed continuity with these individuals so they will accept services.

 


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